Melkon Art Privacy and Policy

Effective Date: 1st October 2024

Welcome to Melkon Art (“we,” “us,” or “our”). By accessing or purchasing products from our website, melkonart.com (the “Site”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, please refrain from using our Site.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information
When you make a purchase, submit a contact form, or interact with us, we may collect personal information such as:
  • Name
  • Email address
  • Billing and shipping addresses
  • Payment details (processed securely through third-party payment providers i.e Paypal, Wise, Stripe, BankTransfer, Zelle or CashApp)
1.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our Site, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our Site
  • Device information
1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Services
  • Processing transactions and delivering products
  • Communicating order confirmations and customer support updates
2.2 To Improve Our Services
  • Analyzing usage data to enhance our Site and services
  • Customizing user experience based on preferences
2.3 Marketing Communications
  • Sending promotional emails or newsletters, with an option to unsubscribe at any time.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

3.1 Service Providers

We may share information with trusted service providers (such as payment processors) to fulfill transactions and improve our services.

3.2 Legal Compliance

We may disclose information if required by law, or to protect our rights, property, or safety.

4. Security

We implement reasonable security measures to protect your information. However, no online transmission is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:
 
  • Access to your data
  • Correction of inaccurate data
  • Deletion of data (subject to legal retention requirements)
  • Opting out of marketing communications
 
To exercise these rights, contact us at support@melkonart.com.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@melkonart.com